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Contact Us

If you need assistance with your library account or have any questions, please email our Customer Care team at customercare@mdpls.org or complete the form below.

We encourage patrons to use the Ask‑a‑Librarian service when sending reference questions.

To find information for a specific branch, please refer to the Library Locator.

Can't find a title in the catalog? Request an item by submitting a Suggestion for Purchase.

Library Director

Ray Baker
Director
E-mail 305‑375‑5026
Elizabeth Adams
Senior Executive Secretary
E-mail 305‑375‑5026

Special Collections, Communications & Strategic Planning

Lydia Lopez
Assistant Director
E-mail 305-375-3555
Leila Khalil
Chief, Library Marketing & Development Services
E-mail 305-375-5291

Library Operations & Services

Rafael Costa
Assistant Director
E-mail 305‑375‑5183
Wil Fowler
Operations Manager
E-mail 305-375-3873
Julio Rodriguez
Operations Manager
E-mail 305‑375‑5271
Michele Stiles
Operations Manager
E-mail 305‑375‑5008
Jennifer Shipley
Operations Manager
E-mail 305-751-8687
Laura Millay
Operations Manager, Collection Development & Technical Services
E-mail 305-375-5179
Athanasia Fitos
Operations Manager, Community Engagement
E-mail 305-375-4540

Business Operations

Mike Iturrey
Assistant Director
E-mail 305‑375‑5044
Jessica Jarra
Budget & Accounting Manager
E-mail 305‑375‑5178
Kimberly Craig
Chief, Library Contracts, Procurement & Materials Management
E-mail 305-375-5576

Capital Construction & Facility Management

Lisa D’Andrea-Thompson
Library Capital Programs Director
E-mail 305-375-5106

Human Resources

Kelly Lau
Chief, Human Resources
E-mail 305‑375‑5010

Main Library
101 W. Flagler St., Miami, FL 33130

General Information 305‑375‑2665
Children's Room 305‑375‑5021
Circulation 305-375-2665
Florida Room / Genealogy 305‑375‑5023 or
305‑375‑5580
General Reference 1st Floor 305‑375‑5231
General Reference 2nd Floor 305‑375‑5575
Social Services 786-988-6816
TDD 305‑679‑7977