Wi-Fi Hotspots

Check out a Wi-Fi hotspot with a cellular connection that is ready to connect your devices to the internet! Allows up to 15 devices to connect to a mobile 4G LTE wireless network. The username and password is provided.

Check Wi-Fi Hotspot Availability

Your Hotspot Kit Includes

T9 T-Mobile Franklin Hotspot
Micro USB-C/USB Cable Adapter • Hotspot Box

Image of hotspot box

Click here for more information on how to use your Wi-Fi hotspot.

We’d love to hear your feedback!
Complete our user survey to help us serve you even better.

Give us your feedback

For technical help, please call any branch library during regular operating hours or email customercare@mdpls.org.

Customer Care Hours of Operation
Monday - Thursday • 9:30 a.m. - 8:00 p.m.
Friday - Sunday • 9:30 a.m. - 6:00 p.m.

Checking Out Library Hotspots

Miami-Dade Public Library System cardholders may check out one Hotspot Kit each.
Hotspot Kits are checked out for 30 days and will renew up to three times after the original due date if there are no other customers waiting. Please monitor due dates to avoid being charged the full replacement cost of the Hotspot Kit.
Please return your Hotspot Kit inside any branch library location. Please do not return Hotspot Kits in the book drops outside the library.
Please take care of your Hotspot Kit. Fees will apply if the Wi-Fi hotspot or any accessory is lost or damaged. Library card privileges will be suspended until the Hotspot Kit is returned or charges on the account are paid.
Library is held harmless and released of any liability for patron usage of the hotspots and against all lawsuits for damages.
Library is not responsible for any files, data or personal information accessed/transmitted while using the hotspot.

Hotspot Kit Contents	Damage/Lost Fees
T9 T-Mobile Franklin Hotspot	$90
Micro USB-C/USB Cable Adapter	$10
Hotspot Kit Box	$10

Checking Out Library Hotspots

Miami-Dade Public Library System cardholders may check out one Hotspot Kit each.
Hotspot Kits are checked out for 30 days and will renew up to three times after the original due date if there are no other customers waiting. Please monitor due dates to avoid being charged the full replacement cost of the Hotspot Kit.
Please return your Hotspot Kit inside any branch library location. Please do not return Hotspot Kits in the book drops outside the library.
Please take care of your Hotspot Kit. Fees will apply if the Wi-Fi hotspot or any accessory is lost or damaged. Library card privileges will be suspended until the Hotspot Kit is returned or charges on the account are paid.
Library is held harmless and released of any liability for patron usage of the hotspots and against all lawsuits for damages.
Library is not responsible for any files, data or personal information accessed/transmitted while using the hotspot.

Hotspot Kit Contents	Damage/Lost Fees
T9 T-Mobile Franklin Hotspot	$90
Micro USB-C/USB Cable Adapter	$10
Hotspot Kit Box	$10

Image of hotspot box

Click here for more information on how to use your Wi-Fi hotspot.

We’d love to hear your feedback!
Complete our user survey to help us serve you even better.

Give us your feedback

For technical help, please call any branch library during regular operating hours or email customercare@mdpls.org.

Customer Care Hours of Operation
Monday - Thursday • 9:30 a.m. - 8:00 p.m.
Friday - Sunday • 9:30 a.m. - 6:00 p.m.

You can check the availability of hotspots at your local branch by searching "mobile hotspot" in the library catalog or by calling any branch. If hotspots are not available, you may place a Hotspot Kit on hold. Only one hold is allowed per library account. Once you are notified that your Hotspot Kit is available, you will have seven business days to pick it up at your selected library location.

Need a library card? Visit eCard.mdpls.org to instantly sign up for an eCard* or register for a physical card at any library location.

For questions or comments, please contact your local branch or email us at customercare@mdpls.org.

*Subject to address verification prior to device checkout.

Wi-Fi hotspots project funded by the Federal Communications Commission’s Emergency Connectivity Fund authorized by Congress as part of the American Rescue Plan Act of 2021 and under the provisions of the Library Services and Technology Act (LSTA) from the Institute of Museum and Library Services administered by the Florida Department of State’s Division of Library and Information Services.